Stephen Oyer, Chief Operating Officer
Stephen Oyer is responsible for sales, marketing, agent relations, client development, revenue retention, corporate affairs, and business development. The US Signal sales strategy includes three channels of distribution: carrier, wholesale, and retail. Oyer has 25 years of experience in telecommunications and sales leadership.
Before joining the company in 2001, Oyer was a vice president of sales for Choice One Communications Inc., a facilities-based competitive local exchange carrier serving the Northeastern and Midwestern sections of the United States. Choice One Communications acquired US Xchange LLC, where Oyer served as vice president of sales and marketing.
Oyer spent six years at Centennial Wireless, serving as senior director of sales, regional general manager, and national sales manager. His telecommunications career began at GTE Telephone Operations as manager of direct marketing sales.
Dan Olrich, Chief Operating Officer
As chief operating officer, Dan Olrich oversees data and network engineering, network planning, the network operations center, facilities, field operations, business development, and information technology for US Signal Co.
Before joining US Signal in 2002, Olrich was systems engineer for the enterprise sales division at Nortel Networks. He was responsible for designing and selling customer networks using optical and ATM technologies and IP solutions. Earlier in his career, he was senior network specialist at Steelcase, where he configured and maintained ATM switches, Ethernet switches, and WAN/LAN routers. Olrich also spent nine years with the United States Treasury Department as an information systems software engineer.
Joanna Shaw, Chief Financial Officer
Joanna Shaw joined US Signal in 2007 as chief financial officer. She oversees the finance department, including accounting, insurance, bonding, and tax issues.
Before joining US Signal, Shaw spent five years as a tax manager with the public accounting firm of BDO Seidman LLP. She analyzed complex tax issues, performed compliance work, and managed various client service responsibilities. Shaw also spent two years with Maner, Costerisan & Ellis P.C., a public accounting firm in Lansing, Mich.
Lisa Gemmen, Vice President of Service Delivery
Lisa Gemmen has managed all aspects of service delivery for US Signal since 2002. She is responsible for the order process from inception to installation. This includes project management, provisioning, test and turn-up, and billing. She also oversees the pricing and product development departments, which are responsible for network cost, carrier access billing services, and product pricing.
Before joining US Signal, Gemmen spent four years with US Xchange as director of service delivery. While there, her duties included management of order coordination, provisioning, dispatch, translations, and local exchange services. She also spent three years with US Signal/Brooks Fiber (now MCI) as manager of sales support.
Dave Wisz, Vice President of Operations
As vice president of operations, Dave Wisz is responsible for network operations, engineering, network planning, facilities, and field operations. He joined US Signal in 2003 as manager of the network operations center, which oversees maintenance and repair, surveillance, and change management.
Before joining US Signal, Wisz held technical positions with both Choice One Communications and US Xchange. He began his telecommunications career in the U.S. Air Force, serving as airborne communications and technical support on E-3 airborne warning and control systems.
Bryan Duemler, Vice President of Information Technology
As vice president of information systems, Bryan Duemler is responsible for software development of all back-office systems, including billing, order management, quoting, invoice tracking, provisioning, inventory, and workflow. In addition, he oversees network management systems and internal IT infrastructure.
Duemler has more than 20 years of experience in information technology, including software implementation, programming, client server network architecture and design, LAN/WAN configuration and management, and hardware implementation and management. Before joining US Signal in 2007, Duemler worked for Steelcase as a consulting network engineer responsible for the company’s global LAN, WAN, and MAN data networks, as well as its voice-over-IP infrastructure. Duemler also spent six years with IBM as a hardware and software design engineer.
Brett Alexander, Vice President of Sales
As vice president of sales, Brett Alexander is responsible for both the wholesale and enterprise sales channels for US Signal, managing sales teams and developing new markets. Alexander oversees the sales directors, channel sales managers, and sales engineers across US Signal’s five-state region.
Before joining US Signal in 2007, Alexander was a US Signal channel partner, selling US Signal products and services to end users. In his 20 years of technical sales and sales management, Alexander worked for top technology and communications companies such as Nortel Networks and Integrated Systems Technologies.
Jon Bruckbauer, Vice President of Carrier Sales
As the Vice President of Carrier Sales, Bruckbauer oversees all aspects of the carrier sales organization. He is responsible for growing and maintaining the current US Signal carrier business, as well as finding and building relationships with new and emerging carriers. Since joining US Signal in 2001 he has been involved in direct, indirect and wholesale sales at US Signal, spending the past 5 years as Director of Carrier Sales.
Bruckbauer has over 17 years of telecommunications experience. Prior to joining US Signal in 2001 Bruckbauer was Director of Business Development for a start-up company called Convergency Centers, a carrier hotel based business model. He spent three years as a Data Sales Engineer at SBC/Ameritech, developing complex data solutions for customers. Additionally Bruckbauer has worked for MCI, Whittman Hart, and US Xchange. He began his career in telecommunications as a Network Analyst for Teledial America, responsible for Network Cost.
Trevor Bidle, Vice President of Engineering
As vice president of engineering, Trevor Bidle oversees all Network
Engineering functions including outside plant engineering, traditional
TDM technologies, DWDM, core IP, MPLS and Carrier Ethernet
infrastructure. Mr. Bidle’s team is responsible for charting the
strategic technology direction of the company, and is responsible for
the technology evolution, design, deployment and support of all deployed
infrastructure.
Before joining US Signal in 2003, Bidle held technical and management
positions with SBC Communications, Choice One Communications, and US
Xchange, where he was responsible for Escalations and Network
Engineering. His 15 years of data communications experience also
included positions responsible for Outside Plant Engineering with SBC
Communications.
Barbara Boshoven, Vice President of Corporate Affairs
Barbara Boshoven is responsible for US Signal’s contract management, federal, state and local regulatory compliance, and overall industry relations. She’s experienced 18 years in the telecommunications industry – in sales, product development and management, business development and marketing communications.
Boshoven joined US Signal in 2001 as Director of Business Development. Prior to 2001, she served as Product Manager – Data Products for Choice One Communications and Director of Product Marketing for US Xchange, LLC. Boshoven started her telecommunications career in sales at AT&T and Cellular One (now Verizon Wireless) and also served as a Metro Reporter for Dun & Bradstreet.